Privacy Policy
Last Updated: December 18, 2025
1 Introduction
Wise Thing Bot ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Telegram bot, website, and related services (collectively, the "Service").
By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.
2 Information We Collect
We collect information in the following categories:
2.1 Information You Provide
- Telegram user ID and username (required for bot functionality)
- Email address (if provided for registration or support)
- Wallet public addresses (not private keys)
- Communication content when you contact support
2.2 Information Collected Automatically
- Device information (browser type, operating system)
- IP address and general location data
- Usage data (features accessed, commands used)
- Transaction history through our platform
🔐 What We Do NOT Collect: We never collect, store, or have access to your private keys, seed phrases, or wallet passwords. Your cryptographic credentials remain encrypted locally on your device.
3 How We Use Your Information
We use the collected information for the following purposes:
| Purpose | Data Used |
|---|---|
| Provide and maintain the Service | Telegram ID, wallet addresses |
| Process transactions | Wallet addresses, transaction data |
| Customer support | Contact information, communication history |
| Service improvements | Usage data, analytics |
| Security and fraud prevention | IP address, device information |
| Legal compliance | As required by applicable laws |
4 Data Security
We implement industry-standard security measures to protect your information:
- AES-256 Encryption: All sensitive data is encrypted using military-grade AES-256 encryption
- Non-Custodial Architecture: Private keys are never stored on our servers
- Secure Communications: All data transmission uses TLS 1.3 encryption
- Access Controls: Strict access controls limit who can access user data
- Regular Audits: Periodic security assessments and penetration testing
Important: While we strive to protect your information, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your wallet credentials.
5 Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who assist in operating our Service (e.g., hosting, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Safety: To protect the rights, safety, or property of our users or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given explicit permission
6 Blockchain Transactions
Please be aware that blockchain transactions are inherently public. When you execute transactions through our Service:
- Transaction details are recorded on the Solana blockchain and are publicly visible
- Wallet addresses and transaction amounts can be viewed by anyone
- This data cannot be deleted or modified due to the immutable nature of blockchain
- We have no control over blockchain data visibility
7 Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:
- Account data is retained while your account is active
- Transaction records are retained for 7 years for legal and compliance purposes
- Usage analytics are retained in anonymized form
- Support communications are retained for 2 years
You may request deletion of your data by contacting us, subject to legal retention requirements.
8 Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at wisethingbot@protonmail.com.
9 Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.
10 Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
- Telegram: For bot functionality (telegram.org/privacy)
- Jupiter DEX: For token swaps (jup.ag)
- Solana Network: For blockchain transactions (solana.com)
- CoinGecko: For price data (coingecko.com)
We encourage you to review the privacy policies of these third-party services.
11 Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
12 International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.
13 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending a notification through the Telegram bot (for significant changes)
Your continued use of the Service after changes constitutes acceptance of the updated policy.
14 Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: wisethingbot@protonmail.com
- Telegram: @wisethingbot
- Website: wisethingbot.com
We will respond to your inquiry within 30 days.